Technology & Engineering

E-Service Intelligence

Jie Lu 2007-03-09

Publisher : Springer

ISBN-13 : 354037017X

Page : 711 pages

Rating : 4.5/5 from 17X voters

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.

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